1. Information we collect
When you contact us, request a free trademark search, or engage our services, we collect information you voluntarily provide — including your name, email address, phone number, business name, the proposed mark, goods or services description, and any supporting documents you upload. We also collect limited technical information automatically (IP address, device type, pages viewed) to operate and secure the site.
2. How we use your information
We use the information you provide to:
- Conduct trademark searches and prepare filing recommendations.
- Communicate with you about your engagement and prosecution status.
- Comply with legal, regulatory, and recordkeeping obligations.
- Improve our website, services, and client experience.
3. Sharing of information
We do not sell personal information. We share information only with trusted vendors that support our operations (e.g., document hosting, email delivery, payment processing) under written confidentiality obligations, and with the United States Patent and Trademark Office or other authorities when required to advance your matter.
4. Data retention
We retain client records for the duration of the engagement and for a reasonable period thereafter to comply with professional obligations. You may request deletion of non-required records at any time.
5. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at privacy@uspto-services.com.
6. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure; we encourage you to use strong, unique passwords and to report any suspected unauthorized access promptly.
7. Cookies
Our website uses essential cookies to operate the site and limited analytics cookies to understand aggregate usage. You can disable non-essential cookies in your browser settings.
8. Updates to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
9. Contact
Questions about this policy? Write to USPTÖ Trademark Services, LLC, 1209 Orange Street, Wilmington, DE 19801 or privacy@uspto-services.com.
